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Telephone

  • The area code for the Austin area is 512
  • Three Chamber members provide local home telephone service in Austin, Grande Communications, AT&T and Time Warner.
  • Copies of Austin telephone books may be obtained by calling our Chamber Store ($25 to cover postage and handling) or contact AT&T (mailing costs vary) by calling 1-800-792-2665

Residential Natural Gas

Information concerning service and rates may be obtained from Texas Gas Service, P.O. Box 1268, Austin, TX 78785; 512-477-5852 or 800-700-2443.

Electric, Water and Wastewater, and Garbage Collection

Residence within the City of Austin service area, receive a consolidated, monthly billing summary, itemizing their use of each service.

  • For information concerning electric services and rates, contact: Austin Energy, 721 Barton Springs Road, 78704; 512-322-6300.
  • For information on water and wastewater service, contact Water and Wastewater Utility, City of Austin, P.O. Box 1088, 78767-8859; 512-322-0101.
  • Garbage collection information may be obtained from the Solid Waste Services Division, Transportation and Public Services Department, City of Austin, P.O. Box 1088, 78767-8844; 512-472-0500.
  • Private companies handle these services outside the city. Ask your leasing agent or realtor for information about the utility companies servicing your location.

Outside the city these services are available from other providers.

Cable Television/Satellite Service

What would a relocation be without having to relearn the channel numbers of your favorite television stations? To help you come to grips with the burgeoning cable and satellite services that may come streaming into your tube, here is a list of service providers.

Company Service area Cable television Satellite service Contact number
AT&T Austin area No Yes 800-288-2020
DirectTV Austin area No Yes 888-777-2454
Grande Communications Austin, San Marcos Yes No 512-220-4600
Time Warner Cable Austin area Yes No 512-485-5555

Internet Service Providers

In 2005, Austin was named the Most Wired City in the Nation by Forrester Research Inc., a technology consulting firm. Then, in 2006 Austin was ranked second in the nation for offering more free wireless “hot spots” than most places according JiWire, Inc. San Francisco was the only city to rank above Austin. Here is a list of some of the Internet service providers in the Austin area. If you're looking for wireless hotspots in the area, there are plenty of options.

Company DSL Service Cable Modem Dial up Accts. Telephone Number
Grande Communications limited areas yes yes 512-220-4600
Road Runner no yes no 512-485-5555
AT&T yes no yes 800-288-2020
Onramp Access, Inc. yes no yes 512-322-9200